Refund Policy

ALL SALES ARE FINAL

Due to the nature of our skincare products and hygiene standards, Herbera Botanicals does not offer returns, exchanges, or refund on any purchases.

We also unable to cancel orders once they have been processed or shipped. Please ensure all details are correct before completing your purchase.

DAMAGED OR INCOREECT ITEMS

We carefully inspect every order before dispatch. However, if your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery at :

info@herberabotanicals.com

Include: your order number, A clear photo of the item and A description of an issue

Each case will be reviewed individually, and we will look towards a fair and satisfactory resolution.

ALLERGIC REACTIONS

Please review all ingredients carefully before purchasing. Herbera Botanicals is not responsible for reactions due to allergies or sensitivities. we recommend performing a patch test before full use.